Resumé
Introduction
I am looking for a job which utilizes my abilities to the fullest and always challenges me to learn. I hope to find a company that can match my eagerness to constantly improve and adapt.
My work experience has provided me with a high degree of technical acumen and an excellent business sense. I have a keen interest in workflow and systems and I see myself as an expert in using technology to improve the efficiency and efficacy of tasks both large and small.
Skills and Qualifications
Technical Skills
Advanced skills in Microsoft Excel and SQL, with experience teaching advanced Excel skills; Experienced in business intelligence and data analysis; Very quick to learn new technologies.
- Microsoft Office (Word, Powerpoint)
- Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign, Flash, Dreamweaver)
- LaTeX, HTML, CSS, JavaScript, WordPress, Jekyll
Soft Skills
Work Experience
2014–2019
Learning Tree International
Business Analyst/Sales Operations Analyst
- Gathered, analyzed, and presented data on all aspects of the company’s business, principally using Microsoft SQL Server, Excel and SSRS.
- Undertook project management responsibilities for several sales initiatives, including restructuring of sales compensation and territories.
- Learned and assisted with the management of an extensive database of current and historical company data and its interconnections with an in-house legacy software suite.
- Wrote, developed, and taught an internal class for intermediate and advanced Excel users.
2012–2014
K12, Inc.
Product Support Specialist and Information Specialist
- Triaged and implemented fixes to grade school eLearning curricula, ranging from content issues in all subjects to technical faults in a web of IT systems including Content Management, Digital Asset Management, and Learning Management platforms.
- Developed tools and methods to streamline workflow and manage large quantities of data using Microsoft Excel.
- Developed new reporting metrics from user feedback and billing data.
- Supported publication of eLearning content from multiple content management systems to multiple online learning platforms.
2011–2012
Indiana Department of Education
IT Consultant
- Provided IT consulting services for a gifted education language arts project.
- Typeset and edited completed lesson plans using \LaTeX.
- Produced and maintained the project’s website.
2010–2012
Fairfax County Public Schools
Substitute Teacher
- Filled in for teachers across a large school district in a wide variety of subjects.
- Demonstrated responsiveness, adaptability, patience, and responsibility, as well as academic versatility.
2008–2010
George Mason University
Classroom and Lab Technologies—Classroom Technologies Assistant
- Maintained and provided technical support of classroom computing and audio/video equipment to faculty and staff.
- Familiarized with enterprise deployment of Crestron and Extron digital and analog AV systems.
Center for History and New Media—Undergraduate Intern
- Wrote documentation, bug-tested and provided user support for Zotero, a leading citation-management software solution.
Education
2010
George Mason University
Bachelor of Arts in History
GPA: 3.37 major, 3.51 overall (120 credits). Honors: Dean's List
2007
Northern Virginia Community College
Associate of Arts in Liberal Arts
Professional Development
2015
2016
Learning Tree International
Power Pivot for Excel: Mining Data for Business Intelligence (1362)
Introduction to Data Science for Big Data Analytics (1253)
2016
Coursera
Fundamentals of Audio and Music Engineering: Part 1
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